Contact Us

McMinnville Office Building Open Monday through Thursday (Closed Fridays)
Business Hours: 7 a.m. to 5:30 p.m.
Lobby Hours: 7:30 a.m. to 5:30 p.m.
Phone: (503) 472-6158

Customer Feedback Form

Office Location

Physical Address
855 NE Marsh Lane
McMinnville, OR 97128
Get directions to our office

Mailing Address
PO Box 638
McMinnville, OR 97128

Emergency/Outages

Emergency/ Outage service is available 24 hours a day, 7 days a week at (503) 472-6158

Payment Drop-off Locations

McMinnville Water and Light provides 3 convenient locations to drop off payments:

Inside the main office at 855 NE Marsh Lane.
In the Payment Drop Box in the parking lot at 855 NE Marsh Lane.
In the Payment Drop Box in the parking lot behind La Rambla, near 2nd and Cowls.

Items deposited into Payment Drop Boxes are collected each morning at 7:00 a.m. (Check or money order only! Please don’t place cash in the Payment Drop Box.)

Customer Claim for Damages

You may also send written comments and communication to:

McMinnville Water and Light
Attn: Board of Commissioners
PO Box 638, McMinnville, OR 97128

Departments and Programs

CUSTOMER SERVICE
Customer Service or Billing Issues: Call (503) 472-6158 or submit form

Start, Stop, or Transfer Service: Complete form

ELECTRIC SERVICES
Power Outages: Call (503) 472-6158
Electric Engineering: Call (503) 472-6919 ext.9, or submit form
Energy Efficiency Programs, Rebates & Loans: Call (503) 435-3115 or submit form
Power Resources: Call (503) 435-3108 or submit form
Green Power Program: Call (503) 435-3108 or submit form

WATER SERVICES
Water Quality & Safety: Call (503) 472-6919 ext.5 or submit form
Water Engineering: Call (503) 472-6919 ext.5
Backflow Prevention: Call (503) 472-6919 ext.5 or submit form

ADMINISTRATION

Customer Service
Jon Spence, Customer Service Manager
Call (503) 435-3107 or submit form

Purchasing, Bids & Contracts
Chad Hudson, Purchasing Manager
Call (503) 472-0221 or submit form

Invoicing – Email

Finance
Mark Dunmire, Finance Director
Call (503) 435-3111

Power Resources
Jaime Phillips, Power Resource Manager
Call (503) 435-3108 or submit form

Engineering & Operations
James Burke, Engineering & Operations Director
Call (503) 379-1346 or submit form

News and Media Requests
Call (503) 474-3963 or submit form

Public Records Request: Submit form from the Public Records Request page.

Human Resources
Marci Humlie, Human Resources Manager
Call (503) 435-3118 or submit form

General Counsel
Sam Justice, Attorney
Call (503) 435-3110 or submit form

Clerk of the Commission
Trena McManus
Call (503) 435-3113 or submit form

John Dietz, General Manager: submit form

Board of Commissioners: For questions or requests, contact the Commission Clerk.