Contact Us

McMinnville Office BuildingOpen Monday through Thursday (Closed Fridays)
Business Hours: 7 a.m. to 5:30 p.m.
Lobby Hours: 7:30 a.m. to 5:30 p.m.
Phone: (503) 472-6158

Customer Feedback Form

Office Location

Physical Address
855 NE Marsh Lane
McMinnville, OR 97128
Get directions to our office

Mailing Address
PO Box 638
McMinnville, OR 97128


Emergency/ Outage service is available 24 hours a day, 7 days a week at (503) 472-6158

Payment Drop-off Locations

McMinnville Water and Light provides 3 convenient locations to drop off payments:

  • Inside the main office at 855 NE Marsh Lane.
  • In the Payment Drop Box in the parking lot at 855 NE Marsh Lane.
  • In the Payment Drop Box in the parking lot behind La Rambla, near 2nd and Cowls.

Items deposited into Payment Drop Boxes are collected each morning at 7:00 a.m. (Check or money order only! Please don’t place cash in the Payment Drop Box.)

Customer Claim for Damages

You may also send written comments and communication to:

McMinnville Water and Light
Attn: Board of Commissioners
PO Box 638, McMinnville, OR 97128

Departments and Programs

Customer Service or Billing Issues: Call (503) 472-6158 or submit form

Start, Stop, or Transfer Service: Complete form

Power Outages: Call (503) 472-6158
Electric Engineering: Call (503) 472-6919 ext.9, or submit form
Energy Efficiency Programs, Rebates & Loans: Call (503) 435-3115 or submit form
Power Resources: Call (503) 435-3108 or submit form
Green Power Program: Call (503) 435-3108 or submit form

Water Quality & Safety: Call (503) 472-6919 ext.5 or submit form
Water Engineering: Call (503) 472-6919 ext.5
Backflow Prevention: Call (503) 472-6919 ext.5 or submit form


Customer Service
Jon Spence, Customer Service Manager
Call (503) 435-3107 or submit form

Purchasing, Bids & Contracts
Chad Hudson, Purchasing Manager
Call (503) 472-0221 or submit form

Invoicing – Email

Mark Dunmire, Finance Director
Call (503) 435-3111

Power Resources
Jaime Phillips, Power Resource Manager
Call (503) 435-3108 or submit form

Engineering & Operations
James Burke, Engineering & Operations Director
Call (503) 379-1346 or submit form

News and Media Requests
Call (503) 474-3963 or submit form

Public Records Request: Submit form from the Public Records Request page.

Human Resources
Marci Humlie, Human Resources Manager
Call (503) 435-3118 or submit form

General Counsel
Sam Justice, Attorney
Call (503) 435-3110 or submit form

Clerk of the Commission
Trena McManus
Call (503) 435-3113 or submit form

John Dietz, General Manager: submit form

Board of Commissioners: For questions or requests, contact the Commission Clerk.