Starting Service at a New Location?
To sign up for service, a legible copy of the required documents referenced below must be received at least 1 business day in advance of the desired connection date. All documents must be signed and received before Service can be transferred.
Documents can be delivered:
In person at the office (855 NE Marsh Lane)
Dropbox in parking lot at 2nd and Cowls Streets)
Postal mail to PO Box 638, McMinnville OR 97128
I am a…
Owner
To transfer service into your name, we need:
- Service Request – Residential
- Proof of Ownership
- Valid photo ID
If you are renting out this location, and would like to set up interim billing, please also fill out and return:
Renter
To transfer service into your name, we need:
- Service Request – Residential
- Signed Rental Agreement
- Valid photo ID
Business
To transfer service into your name, we need:
- Service Request – Business
- Proof of Ownership or Signed Lease Agreement
Property Manager
To transfer service into your name, we need:
- Service Request – Business
- Proof of Ownership
- Management Contract with Owner
If you are renting out this location, and would like to set up interim billing, please also fill out and return:
- Generally, service can be connected by 4:30 p.m. of the first full working day following your request.
- There is a $28 customer processing charge to start or transfer service.
- Normally, we do not require a deposit to open an account.
- A deposit may be required for customers who do not provide a social security number or whose credit is unsatisfactory.
Cancelling Service at Your Current Location?
To cancel a service request with the office, you can either fill out the Cancel Service Request form or call (503) 472-6158.
Please make sure to initiate the cancellation process at least 1 business day before the desired service stop date.
Customers terminating service should not rely on a future tenant assuming service. There is no charge to stop service.