Customer Claim for Damages

You can help us expedite the processing of a claim for damages by thoroughly completing the claim form and collecting related photos and supporting documents.  Please also collect receipts showing documentation of losses and damage.

To make a claim for damages, please submit the completed claim form and copies of photos, and supporting documents to:

Hagan Hamilton Insurance

Attn: Jackie Dean

448 SE Baker St.

McMinnville, OR  97128

Or by Email: moc.notlimahnagah@eikcaj

Or by Fax: (503) 472-3859

 

Customer Claim for Damages Form (pdf)

Keep copies of all documents for your records.

Upon notice of a claim, MW&L will also provide information to the insurance company.

You will be contacted by a representative of our insurance company.

It may expedite replacement and repair of damaged property to turn in a claim to your own insurance company.  MW&L has limited responsibility for damage to customer property.  For your information, below is an excerpt of MW&L’s Customer policies relating to interruptions of service, outages, and customer owned facilities.

From Section 14 of MW&L Service Policy

14.          Interruptions, Curtailments, Fluctuations, Shortages, and Outages

MW&L endeavors to supply reliable utility services.  However, it is inherent that there will be times of failure, interruption, suspension, curtailment, or fluctuation.  MW&L cannot and will not guarantee constant or uninterrupted delivery of utility services.  MW&L shall have no liability to its customers or any other persons for any interruption, suspension, curtailment, or fluctuation in utility services, or for any loss or damages resulting from, but not limited to the following:

14.1        Causes beyond MW&L’s reasonable control including, but not limited to, accident or casualty, fire, flood, drought, wind, action of the elements, court orders, litigation, breakdown of or damage to facilities of MW&L or of third parties, acts of God, strikes or other labor disputes, civil, military or governmental authority, electrical disturbances originating on or transmitted through electrical systems with which MW&L’s system is interconnected, and acts or omissions of third parties.

14.2        Repair, maintenance, improvement, renewal or replacement of facilities, or any discontinuance of service (which in MW&L’s judgment, is necessary) to permit repairs or changes to be made in MW&L’s generating, source of supply, transmission or distribution facilities, or to eliminate the possibility of damage to MW&L’s property or to the persons or property of others.

From Section 3 of MW&L Service Policy

3.             Conditions of Service

3.4          MW&L shall not be responsible for loss or damage to life or property resulting from non-MW&L owned installed or maintained    facilities on, adjacent to, or connected to MW&L’s facilities, and the customer shall assume all liability therefore.